I don't know of a showroom in the San Jose area that has both the Anlin and Polybau windows. If you’ve received estimates from dealers of both manufacturers you could compare the information you received on the brochures, the information that the sales representative gave you and from the website for each company. My recommendation is to identify what is most important to you, and then see which company can meet your needs the best.   « less

The International window company is still in business. Were they not able to help you locate service parts? International Window Co. has a location in Hayward CA. The phone number is 800-624-0990. If they no longer stock service parts for your model window, ask if they could tell you who does. Many window manufacturers use the same spring mechanism for the double hung window. Therefore, they are interchangeable.   « less

Rodeo is under the jurisdiction of the Contra Costa County Building Dept. They do require a building permit for either retro-fit or new construction type of window replacement.   « less

I would recommend that you contact Anlin Industries directly at 1-800-287-7996. They can give you the names of local authorized dealers in your area. Anlin is very particular about their dealers, so you can be assured that you are dealing with a reputable company.   « less

Rain water that gets into the track should weep out. There should be weep holes on the outside bottom of your door frame. Make sure they are not plugged. If the weep system is working properly, you may see water residue in the track, but not water collecting. 2. The piece that popped out is called a glazing bead. It may have gotten brittle from the UV rays and popped out. You can contact Viking service (now called ThermaStar by Pella) by calling 800-722-6030. You door may be out of the warranty period, but they can help you find the materials you need to make the repair.   « less

Viking Windows was bought out by Pella windows, however, they still uphold the old Viking warranty as long as they fall into the warranty guidelines. You can contact customer service at 1-800-722-6030 for service and questions. Also, Viking windows are now called Thermastar by Pella and are sold at Lowe's, 84 Lumber and Allied Building, as well as a couple other places. If customers need parts or pieces they can find them at those locations under the name of Thermastar by Pella. Viking is still located in Portland, Oregon and parts and service are still available to their customers.    « less

You don't provide enough information for me to make an evaluation to determine if the doors need to be replaced. Normally, if glass gets broke, it can just be replaced. If the doors are not in good condition if may be more economical to replace the whole door.   « less

Viking Windows was bought out by Pella windows, however, they still uphold the old Viking warranty as long as they fall into the warranty guidelines. You can contact customer service directly at 1-800-722-6030 for service and questions. Also, Viking windows are now called Thermastar by Pella and are sold at Lowe's, 84 Lumber and Allied Building, as well as a couple other places. If customers need parts or pieces they can find them at those locations under the name of Thermastar by Pella. Viking is still located in Portland, Oregon and parts and service are still available to their customers.   « less

Any glass replacement company should be able to replace broken glass. However, you should ask about the warranty on the new piece of glass. The Milgard window comes with a lifetime warranty. Replacing the glass with non-factory glass may void your warranty.   « less

Yes, that is correct. The Uniform Building Code (UBC) states, glass within 18” of the floor must be tempered, unless it is less than 9 square feet in total area.   « less